Create a capture filter to capture the traffic.In the ProxySG Management Console, navigate to Maintenance > Service Information > Packet Capture > Download. Uploading files from Proxy SG or ASG directly to your Technical Support case via CLI (Command Line Interface).Uploading files from Proxy SG or ASG directly to your Technical Support case via Management Console.If you need to upload the log to a case for review by Symantec Support, see:.In the ProxySG Management Console, navigate to Maintenance > Service Information > Packet Capture > Stop. Test the Internet site(s) or reproduce the issue as necessary.This reduces the "white noise" in the packet capture, making the scope and review much more narrow. Note: Preferably you want to start the packet capture when you are one click away from reproducing the issue.In the ProxySG Management Console, navigate to Maintenance > Service Information > Packet Capture > Start. If you need to filter on an application port: Example: dns:53 or ICAP: 1344 If you need to use a network subnet (CIDR notation required): Note: There can be different resolutions for, and also, and can affect what the filter will capture. The filter for is done by DNS lookup and will capture all IPs in the response. If you are doing more than one destination, such as adding, just add on the filter: This ensures that the packet capture has both downstream (Client > Proxy) and upstream (Proxy > Server) conversations. Support recommends that you use the Test client Source Machine IP and Destination IPs and/or resolved domain names of the Internet sites in question.įor example, here's a filter where the client IP is 10.4.50.32, and the site is with a resolved IP of 93.184.216.34 (resolve the IP on the client machine if in Transparent Proxy if in Explicit Proxy, resolve the IP through the Proxy CLI. Web consoleĬreate a capture filter to capture the traffic. You can run a simple packet capture from the HTTPS web console or command-line interface (CLI).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |